Case Study

OrbitRemit

Cutting verification from three days to three minutes
“Using the ID verification technology greenID™ from GBG, our business has upscaled and our clients enjoy an automated onboarding experience.”

Robbie Sampson, General Manager, OrbitRemit


3-minute Verification Process


Instant Money Transfer


Improved Customer Service

The Challenge

As an aggressive, fast growing International money transfer, OrbitRemit prides itself in providing seamless and cost effective processes for transferring money between countries.

And while they offered a fast, hassle-free online portal, complying with Anti Money Laundering (AML) legislation and “Know Your customer” due diligence it meant physical ID documents had to be manually checked for authenticity.

The process was time-consuming and not scalable for business growth.

The Solution

Our greenID™ solution was integrated into the OrbitRemit onboarding process so customers could electronically submit their identity information and other documents for verification.

Since implementation, customers are now able to transfer money within minutes of having their identity verified, increasing customer satisfaction and business growth.

Most importantly, staff can now focus on providing customer service, not spending excess time checking ID verification.

Case Studies

Bank First

Bank First

Bank First finds partnering with greenID a winning combination of four key technologies

UBank

UBank

Verification solutions to match the brand

Pin Payments

Pin Payments

Efficient onboarding helps streamline account applications and boost customer acquisition

Lodex

Lodex

Secure verification service for loans and deposits marketplace

BTC Markets

BTC Markets

Scalable verification solution to facilitate growth for cryptocurrency exchange

Explore greenID for your business

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