You are currently using an outdated browser. For the best viewing experience, please upgrade your browser here.

Ask GBG

Use our Ask GBG section to find instant answers to your questions on greenID.

Ask GBG - The new Customer
Support Portal for greenID

The Ask GBG portal offers our greenID customers a place where you can quickly find answers to all your burning questions.
It comes with a robust knowledge base that is detailed and broken down into products, user roles and topics, for easy browsing. There is also a quick search option to simplify the browsing even further.

What if you can’t find the answer to your questions? You can simply click and speak to our chatbot or initiate a live web chat session with our customer support team.

How does Ask GBG help you?

Search and find instant answers to your queries.

Save time by accessing 24/7 support

Use chatbot or initiate a live web chat with our team.

Gain access to an extensive library of videos & guides.