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Use our Ask GBG section to find instant answers to your questions on greenID.

Ask GBG - The new Customer
Support Portal for greenID

The Ask GBG portal offers our greenID customers a place where you can quickly find answers to all your burning questions.
It comes with a robust knowledge base that is detailed and broken down into products, user roles and topics, for easy browsing. There is also a quick search option to simplify the browsing even further.

What if you can’t find the answer to your questions? You can simply click and speak to our chatbot or initiate a live web chat session with our customer support team.

How does Ask GBG help you?

Search and find instant answers to your queries.

Save time by accessing 24/7 support

Use chatbot or initiate a live web chat with our team.

Gain access to an extensive library of videos & guides.